Case — Tier-1 Bank | Digital services & AI

Building a Future-Proof Confirmations Platform

Reducing risk and simplifying maintenance by replacing a legacy client confirmations system.

Our client is moving away from an unsupported and heavily customised confirmations platform to a new in-house system. Varrlyn leads the business analysis for the integration with Murex, focusing on requirements and embedding test automation to improve quality across different phases. The project not only reduces operational risk but also lowers maintenance effort and provides a more flexible, future-proof foundation.

What was the problem?
The existing confirmation system had reached end-of-support, which created significant operational risk. Over the years, numerous customisations and workarounds had been implemented, leaving the platform complex and increasingly difficult to maintain. Continuing with the legacy solution was not sustainable for the client

Why did our client ask for Varrlyn’s help?
The client turned to Varrlyn for its proven expertise in managing change across financial markets systems. Varrlyn brought a strong track record of guiding similar transitions, combined with the ability to align diverse stakeholders. Most importantly, Varrlyn’s deep knowledge of Murex – the key source of data for both the legacy and new system – made us the natural choice to support this project.

How did Varrlyn contribute?
Varrlyn led the business analysis for the integration between Murex and the new confirmations platform. Working closely with the client’s Product Manager, Operations users, business analysts and developers, we defined requirements and embedded test automation to raise quality across delivery phases. Although the project is still ongoing, the contribution already positions the client to reduce operational risk, simplify maintenance, and achieve smoother integration with Murex — creating a stronger, more future-proof foundation.

Account manager Philip van den Emster